Terms of Sale

Seller’s address

Thitan.com
Gestion Geneen Inc.
1155, Bd. René Lévesque Ouest
Bureau 2500
Montréal – Québec – H3B 2K4 – CANADA
Courriel :  admin@viproot.com

Applicable law

Thitan.com is a Canadian website and only Canadian law applies on transactions realized between Thitan.com and its clients.

Every order addressed to Thitan by any means implies the acceptation without reservation of these conditions. It is the responsibility of every client to get acquainted with the terms of sale of Thitan before placing an order.

Product presentation

Characteristics of the products available for sale are presented on the internet website http://www.Thitan.com (henceforth called “the site”). Photographs do not enter into contractual field. Thitan cannot be held liable for any error that may be present in them, nor for tpographical errors.
Thitan reserve the right to proceed at any time to any modification deemed useful to any of its products, and without obligation to modify any formerly ordered or delivered product, it reserves the right to modify without notice the models in the site descriptions.

Offer validity duration

Products, event those benefiting from a special price, are proposed for sale until they’re out of stock. We make every effort to remove any product of our site in case of stock depletion. If not the case, the client will be informed of the unavailability of the product in the best possible delays if he already ordered the product.

Product Pricing

Product prices are displayed in CAD but the payment processes used by Thitan.com allows the client to choose the currency he wishes to use to pay (Canadian Dollars, American Dollars, Euros) Provincial and federal taxes apply. Sales price do not include shipping charges. If applicable, shipping charges will be added to sale price of products and/or services. Shipping charges vary in function of the number and type of products ordered. The client will always be informed before the final filing of his order of the shipping charges applicable to his order, and payment will be asked for the total amount of the transaction. Thus, choice and validation of a payment method by the client imply his agreement to pay for the applicable shipping charges. Shipping charges cannot be considered a reasonable reason to question the order after its final registration.

Order

In case of bank card payment, the client validates his order when he clicks on the « validate » link on the page « Secure bank card payment ». He implicitly accepts the payment process and the current terms of sale.
When the payment is made by check, the order and the present terms of sale are validated upon reception of the payment accompanied with the invoice printed from the website. If the client does not have a printer, he can still accompany hus payment with a plain paper stating all informations appearing on the screen.
Thitan.com confirms the order by e-mail, this confirmation confirms all elements of the order. The data recorded by Thitan constitutes the proof of the nature, the contents and the date of the order.

Personal data confidentiality

All personal data concerning our customers (name, addresses, telephone numbers, courriel, IP of your computer...), that you would have communicated to us by the means of the site www.TempusAmerica.ca will never be communicated to third parties. This information will not be used without your agreement, we will only use them to address e-mails or mails to you.

Filing of transactions

the filing of the purchase orders and the invoices is carried out on a reliable and durable support so as to correspond to a faithful and durable copy.

Delivery time

The delivery periods are indicated as an indication. The treatment of any order is made as soon as possible. Parcels are expedited using the services of Thitan.com approved services such as UPS, Purolator or FedEx. In the majority of the cases, these deadlines are respected according to the normal operation of the services of these providers. Each provider has its own delivery terms.

The delivery times can in no case be used as a reason to demand any damages compensation, or any reserve or cancellation of the pending orders. The risks related to transport are supported by the purchaser who, in the event of damage and/or of missing material noted at the time of the reception, will carry out all the usual demands near the conveyor and within a time of 24h the Customer service will inform the customer services of TempusAmerica by:
e-mail or mail adressed to our headquarters :
Thitan.com
Gestion Geneen Inc.
1155, Bd. René Lévesque Ouest
Tour CIBC – Bureau 2500
Montréal – Québec – H3B 2K4 – CANADA
courriel :  admin@viproot.com

Delivery charges

They are the at the buyer's expense and depends on the chosen provider and the chosen delivery speed and insurance.

purolator

fedex

ups

Thitan.com n’est pas responsable des pertes ni des dommages directs, indirects ou particuliers attribuables à un retard. Thitan.com n'est pas responsable des défauts de livraison causés par un changement d'adresse. Tout changement d'adresse doit nous être notifié par courriel à @   puis confirmé par notre service à la clientèle par retour de courriel. Seuls les envois avec assurance partielle ou complémentaire peuvent donner droit à un envoi de remplacement ou à un remboursement du contenu.

Payment and data security

Thitan.com uses the best tools to guarantee the safety of your personal data and your financial transactions on line using the viproot.com security system.

Thitan is thus committed to preserve and be protect the confidentiality of all these data. Thitan respects the privacy of every user.

Thitan accepts transactions by bank cards Visa, American Express, Mastercard, Interac On line, Discover as well as the certified bank cheques bank (to the account Gestion Geneen Inc. – 1155, Bd René Lévesque Ouest – Bureau 2500 – Montréal – H3B 2K4 – CANADA).

The financial transactions on the Thitan.com website are carried out exclusively in the client's currency of choice. Taxes are exigible inside Canada, the system of invoicing of Thitan answers Canadian specifications  in term of governmental and provincial taxes.

Once your order sent by Internet, it is treated as soon as possible. You will receive an e-mail confirmation recapitulating your order and the time of sending of your purchases.

We invite you to preserve this e-mail as a purchase trace, it could be required in the case a return of goods is needed. The invoice is printable from the website in PDF format as a validation of the order.

Intellectual property

All texts and images presented on this website are reserved, for an intellectual property and author’s right point of view, and are protected by copyright laws. Reproduction, even partial, is forbidden without a formal agreement issued by TempusAmerica first.

Force majeure

Thitan.com cannot be held liable for for failure or delay in fulfilling its obligations due to any causes beyond its control. In any such case, TempusAmerica has no obligation to inform the customer about this incapacity. Furthermore, in this case, the latter will not be able to cancel its order or to initiate any procedure of compensation against TempusAmerica.

Informations

For any information, question or complaint, the customer can contact the customer service :

Thitan.com
Gestion Geneen Inc.
1155, Bd. René Lévesque Ouest
Bureaux 2500
Montréal – Québec – H3B 2K4 – CANADA

  Courriel : admin@viproot.com

Garantie

Thitan.com being an intermediary in the transaction between two of its clients, any notion of warranty on the pre-owned products that would be carried by Thitan.com is excluded.

Order cancelling

The customer has seven days (if the seventh day expires one Saturday, Sunday, or public holiday, the time is extended until the first next business day) as from the delivery to turn over the product, the expenses of return being his responsibility. He is then refunded the price of the product as soon as possible starting from date of the reception of the product in the buildings of TempusAmerica. However, any incomplete, damaged or defective products due to a bad handling turned over will neither be taken again nor exchanged.

After Sales Service

Thitan.com invites its clients to address the after sales services of the timepiece's maker the nearest to their residence.

Thitan.com also offers its valued customers the possibility of using its after sales service on pre-owned unwarrantied products. In that case, the customer should contact us for a quotation.

TempusAmerica has its Service After Sale in Montreal for an incomparable effectiveness and a speed. Our Service After Sale repairs all brands of watches, clocks and alarm clocks.

After Sales services :
Thitan.com
Gestion Geneen Inc.
1155, Bd. René Lévesque Ouest
Bureaux 2500
Montréal – Québec – H3B 2K4 – CANADA

Courriel :  admin@viproot.com

Watches insurance

Warrantied watch :

Thitan insures your watch or timepiece collection, every watch whose value stands between 50 € and  50 000 € (catalog price, tax included).
Over 50 000 €, the insurance company will issue protection on a case by case basis.

Warranty description :

The good is guaranteed against theft or loss of the timepiece.

-         Theft by burglary of the insured's primary residence place;
-         Theft by break-in of the insured's bank vault ;
-         Theft by burglary of the temporary residence place of the insured : Hotel, third party residence…
-         Theft by characterized violence on the insured person ;
-         Loss justified by a case of force majeure : sudden illness, road accident…

Indemnization : one gift certificate valid at a valid distributor for the same timepiece (or one identical if unavailable).

Warranty duration : 1 yr.

Struggle against counterfeiting

Counterfeiting is an industrial plague.

It is an industrial plague because industrial property is infinged, people counterfeit patented and protected models, which is illegal, but also because it destroys thousands of jobs all over the world.

To buy a counterfeited model doesn't honor those who succumb to it.

Thitan allows, in all security and legality, to buy a clean product, as many lovers and collecters of watchmaking products prefer a pre-owned original to illegally wear a replica or counterfeited product.

Thitan does not accept counterfeited watches or any other watchmaking replica. Any article of this kind that we receive will not be sent back and will be destroyed within three months by legal authorities. Thitan will systematically inform all international authorities struggling against counterfeiting of the identity of all fraudsters and counterfeiters.